Privacy on the Learning Management System

In line with the Protection of Personal Information Act (POPI), please note the following:

With regards to the Learning Management System (LMS), private information includes the following:

• Your name
• Email address
• ID #
• SACSSP # (if applicable)
• SACE # (if applicable)
• Programme name
• Programme performance data
• Gradebook
• Certificate
• Proof of payment if paying online

COURT-REFERRED USERS:

Your private information is stored in the back-end of the LMS and is accessed by restricted persons for the purpose of managing your programme participation and assignments, as indicated below:

Social workers can access the private information listed above of the clients at their office only.

NICRO Area Managers and Supervisors can access the private information listed above of clients at all the offices they manage.

The LMS Administrator can access the private information listed above of all clients on the LMS.

No information about offences, personal history, criminal history and social work services is stored in the LMS.

Gradebooks and certificates are printed and placed in client case files for record-keeping purposes, and copies are submitted to court as part of the court report.

No other LMS information is shared with any other party for any reason.

Should you have any questions or concerns related to privacy issues and the LMS, please contact your social worker.

NICRO STAFF AND NON-COURT-REFERRED EXTERNAL USERS:

Your private information is stored in the back-end of the LMS and is accessed by restricted persons for the purpose of managing your programme participation and assignments, as indicated below:

NICRO Area Managers can access the private information listed above of NICRO Staff at all the offices they manage.

The LMS Administrator can access the private information listed above of all users on the LMS.

Payment information such as credit or debit card details are not processed in the LMS. All online payments are processed offsite by PayPal. Only proof of payment is stored on the LMS. The LMS Administrator is the only person with access to payment proofs. 

No NICRO staff and non-court external user LMS information is shared with any other party for any reason.

Should you have any questions or concerns related to privacy issues and the LMS, please contact NICRO Head Office.

View a Short Video Demo of Using the LMS

 Click on the video icon above. Please turn sound on for the demo. 

Creating an Account

You can create a user account for free.  You will receive a verification email, which you need to click in order to activate your account.  Check your junk mail folder if you do not see this email in your Inbox.

Paying for Programmes

Once you have verified your account, you can then subscribe to the programmes you want, make an online payment with a debit or credit card.  Once payment has been processed, the programme content will be accessible to you.  Your access to the programme content is time-limited, so please ensure you complete the programme within the timeframe provided. See the Paying for Programmes help page for more information on the payment process. 

Logging in

Enter your username and password in the log-in field in the right-hand corner. If you have lost your username and password, please start the lost password / username process. 

Your Profile & Password

You can change your email address, password and add / correct your ID number under the "My Profile", which is on the right-hand side of the screen.   Follow the lost password / username process if you forget either one. There are relevant links to recover your password and / or username under the log in fields at the top right-hand corner of the screen.  

Downloading the App

You can access the LMS on your cellphone or tablet simply by viewing it through your mobile or tablet browser.  The site is device-responsive. 

You can download the JoomlaLMS mobile app for Apple.

The Android is is being redeveloped. 

 Course Instructions

To complete this course, you need to do the following:

1. Follow the learning path on the course home page
2. The learning path includes modules, quizzes and assignments
3. You can open the entire learning path by double-clicking on the text "Contents"
4. Complete each step of the learning path in the set order
5. You can go back and revisit earlier content in the learning path, should you choose to
6. When you have completed everything in the learning path and passed all your quizzes, you will be recorded as ‘compliant`
7. Your social worker will export your data for your court report. 

Watching the Videos

The videos are timed to 10 seconds per screen.  Please pause the video if you need more time to take notes. You must take notes for each module so that you can refer to your notes for the quizzes and assignments. 

Taking the Quizzes

You will take short quizzes to demonstrate your progress so far. You will see each question one at a time.

You may refer to your notes when taking the quiz. At the end of the quiz, you will see a REVIEW button. 

Clicking on this button will show you which of your answers was correct. You may retake the quiz an unlimited amount of times. To retake the quiz, open the learning path(click on the “Contents” Button) and click on the quiz module.

The passing score requirements for the quiz is 100%. 

Writing Your Assignment

The purpose of the assignments is for you to demonstrate that you are (1) reflecting on what you have learnt so far in this course and (2) applying what you have learnt to your own life. 

Please ensure that your assignments contain only your words.  Text copied and pasted from other sources is regarded as plagiarism and will result in your assignment being returned for resubmission.   

Assignment Attachments 

If the programme allows for assignment uploads, a document upload button appears instead of a text box.  If there is no document upload button, assignments may not be uploaded for that programme. You will need to work on your assignment in a Word or Google Doc, and then copy and paste the text over. 

To upload an assignment, attach the file and then click the submit button.

Plagiarism and AI Text Generators

Please see the following article about plagiarism and using AI text generators: Plagiarism and AI Text Generators

Downloading and Uploading PDFs Quizzes and Surveys

In some of the client programmes, you will complete quizzes and evaluations that you need to save and upload as an assignment.

When you have completed the activity, you will be given the change to save the proof of completion to your computer as a PDF.  Save the PDF proof to your computer, and then upload it when asked in your assignment.

Watch a short demo video on how to do this here.

Feedback on Assignments

Your assignment will be marked, and either accepted, or returned to you for further work. 

LMS Assignment Marking Rubric

1. ALL LMS USERS:                                                                        
   • Does the assignment answer the question?                                               
   • Does the assignment demonstrate adequate comprehension of the learning outcomes being assessed by the assignment?
   • Is there sufficient detail?
   • Is the assignment logical and comprehensive?                                          
2. FOR CLIENTS ONLY:                                                                  
   • Does the assignment demonstrate behaviour change on the part of the client?
   • Does the assignment demonstrate changes in values, attitudes, and beliefs on the part of the client?
   • Does the client show an increase in self-reflection and honesty?              

If the assignment earns a NO in more than 2 areas, return assignment for resubmission. 

Tracking your Assignments 

Track the status of your assignments in the left-hand menu > Assignments. Here you will see returned and outstanding assignments.

Other Notes

Please note that the default due date for each assignment is set for the year 2050. We have set the due date so far in advance because clients are joining the courses at different times. 

Course Completion Status

Please ensure you click all the way to the end of the learning path until you see the message  "You have now completed the ____programme." Otherwise the system will not register you as "course complete".  The system also takes a few minutes to synch changes.

If you have completed your learning path, have seen the above message displayed and still are not listed as 'course complete", please inform your social worker so we can investigate. 

When You Complete the Course

When you successfully complete the course, you will receive a PDF certificate for download. Please ensure you download your certificate  as your access to the course will be removed within 30 days after completion. When this happens, your course data and certificate are erased from the system.  

Need Help?

Contact your NICRO social worker if you:

• Need guidance and support
• Have specific questions about the learning content of your course
• Can't remember your course completion due date