NICRO has a series of free PDF workbooks on lifeskills related topics. These are free for anyone to download and use for non-commercial purposes. Download here: LINK

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Once you have created a user account, you must subscribe to your chosen programme and make the online payment with a debit or credit card.  When payment has been processed, the programme will be available. 

For court users - you must contact your social worker directly

• Please contact your social worker directly for all matters regarding assignments, due dates and extensions
• The platform manager cannot assist with these matters
• To obtain your social worker's contact details, please visit this page: https://c2abl684.caspio.com/dp/15279000bea2ed2b498a42b19790
• If your social worker is not listed, contact the listed office supervisor instead
• If your matter is urgent, it is better to call your NICRO Office and speak to your case manager or the office supervisor. (https://www.nicro.org.za/index.php/nicro-contact)

 See the Instructions Page for more details.

 If the above does not help you, please send us a message here. 

NICRO offers both behavioural programmes, as well as professional skills development programmes.

Coming soon! (July – Dec 2021)

• Behavioural Programmes
  • Adult Lifeskills
  • Parenting
  • Economic Opportunities
  • Substance Abuse Education
• Professional Programmes
  • Introduction to Using Cognitive Behavioural Therapy for Practitioners
  • Short information programme on gangs and youth

Behavioural Programmes

NICRO’s behavioural programmes are designed to provide educational and personal growth and development content to support behaviour change.

Flattening the Curve

A text-based no-audio programme designed for people who have been arrested for non-compliance with Covid-19 disaster management regulations.  Topics include:

1. About Covid-19
2. Importance of mask wearing and social distancing
3. Effects of a pandemic on mental and emotional wellbeing
4. The Disaster Management Act
5. Coping skills and self-care
6. Rights and responsibilities
7. Decision-making
8. Emotional and personal growth and development

Completion Requirements: Participants have to submit assignments and pass quizzes in order to graduate from the programme. 

Shifting Gears

A text-based no-audio programme designed for people who have been arrested for traffic-related offences.  Topics include:

1. Road safety
2. Driver attitudes and behaviours
3. Common traffic offences
4. Consequences of traffic offences
5. Effective road safety strategies
6. Becoming a supportive driver

Completion Requirements: Participants have to submit assignments and pass quizzes in order to graduate from the programme.

Choosing the High Road

A text-based no-audio programme is an awareness and road safety education programme that aims to prevent road offences and promote road safety by:

• Providing information about road safety, road safety risks and the need to reduce drunk driving, speeding and other risky driving behaviour.
• Challenging negative attitudes and unsafe driving behaviour, with a particular focus on driving under the influence (DUI).
• Developing and applying new knowledge, skills and attitudes that will promote responsible alcohol use, sober and safe driving.

Topics include:

1. Introduction to road safety
2. Behind the wheel – understanding the driver
3. Taking responsibility

Completion Requirements: Participants have to submit assignments and pass quizzes in order to graduate from the programme. 

Beyond Boundaries 

Beyond Boundaries is a lifeskills programme for teenagers. It has the following topics:

1. Rights and responsibilities
2. Communication and assertiveness
3. Perspective on behaviour
4. Self-Awareness
5. Anger management
6. Decision-making and problem-solving
7. Bullying
8. Leadership and peer resistance skills
9. Gang Prevention

This programme has audio. 

Completion Requirements: Participants have to complete and submit a workbook in order to graduate from the programme. PDF reader software is required to access the programme Reader. 

Professional Skills Development Programmes

NICRO’s professional skills development programmes are designed to develop a range of skills and knowledge of practitioners working in the welfare sector.  If you are claiming CPD points from either SACE or SACSSP, please ensure you have entered your registration number in your profile. 

Integrated Social Crime Prevention Strategy

This NICRO Integrated Social Crime Prevention Strategy (ISCPS) programme is a text-based no-audio programme that trains people on the implementation of the ISCPS.   

The (ISCPS) is accredited with the South African Council of Social Service Professions for 12.5 CPD points.

Participants who complete this training are able to:

• Understand the problem of crime in their communities
• Identify different strategies of the ISCPS and formulate practical goals for their communities
• Knowledge of why and how communities should be involved in crime prevention
• Understand and practice the various approaches to facilitate community participation
• Understand the facilitator’s responsibilities in facilitating community events
• Practice strategies for leading community projects
• Recognise the different sources of information for assessing community safety
• Assess the situation in the community
• Apply different tools to writing up a community profile
• Understand community safety action plans
• Develop community safety action plans
• Implement community safety action plans
• Monitor and evaluate community safety plans

Completion Requirements: Participants must complete assignments and pass an exam with at least 80%. The programme costs R500 with a 90 day access license. You must complete the programme in 90 days. 

Introduction to Domestic Violence

This text-based no-audio programme has been designed to familiarise social service professionals with information on domestic violence, dealing with victims of domestic violence and intervention strategies for perpetrators of such violence. Participants who complete this training are able to:

1. Identify the different forms of domestic violence
2. Identify different victims of domestic violence
3. Describe appropriate response strategies to be used for specific victims, such as LGBTIQA, male victims and elders
4. Understand and explain the dynamics of domestic violence
5. Understand the key theoretical frameworks for domestic violence, such as the ecological theory and the social learning theory
6. Understand and describe the physical, emotional and psychological effects of domestic violence
7. Identify and refer to key pieces of legislation which form part of the response to domestic violence, including protection orders
8. Understand the guiding principles of working with victims and the Victim’s Charter
9. Understand the dynamics of trauma and the basic elements of a trauma debriefing
10. Understand how to conduct a risk assessment for a domestic violence case
11. Understand how to develop a safety plan for a victim of domestic violence
12. Understand appropriate interventions to respond to domestic violence, and the relevant caveats for the different interventions
13. Understand how to conduct a community risk assessment to form the basis of primary domestic violence prevention at community level
14. Understand important considerations when mobilising communities as part of primary prevention for domestic violence
15. Understand the importance of self-care in order to reduce risk of trauma and burnout as a professional exposed to trauma through case work
16. Complete a professional quality of life assessment in order to identify areas that need attention in order to prevent burnout and trauma
17. Understand a range of practical self-care tips designed to prevent burn-out and trauma as a professional

Completion Requirements: Participants must complete assignments and pass an exam with at least 80%. The programme costs R500 with a 90 day access license. You must complete the programme in 90 days. 

Introduction to Psychosocial Assessments 

This programme is designed for social workers, and covers the processes and requirements of producing a psychosocial assessment that can be used in court, and to guide the interventions provided to a client. The programme covers the following topics:

1. Understanding Assessment
2. Assessment Tools & Skills
3. Preparing for an Assessment
4. Data Collection
5. Processing the Data
6. Writing the Report

This programme has audio. 

Completion Requirements: Participants must complete assignments and pass an exam with at least 80%.The programme costs R500 with a 90 day access license. You must complete the programme in 90 days. 

The National School Safety Framework 

The National School Safety Framework (NSSF) is the core response of the Department of Education to  school violence. The NSSF was developed by DBE and the Centre for Justice and Crime Prevention (CJCP).  CJCP has given NICRO permission to host NSSF training on NICRO Online.   This training programme will equip students with the  full NSSF toolkit, and guidance on how to implement the NSSF at schools. The programme covers the following:

• Introduction
• The NSSF Process
• The NSSF Tools
• Assignment - Educator survey
• The School Safety Action Plan
• Monitoring and Evaluation
• Integrating the NSSF into Schools
• Critical Issues

This programme has audio. This programme is accredited with the South African Council for Educators for 15 CPD points.

Completion Requirements: Participants must complete assignments and pass an exam with at least 80%. The programme costs R200 with a 60 day access license. You must complete the programme in 60 days. 

Social Work Supervision 

This programme is designed to provide a detailed overview of what is required when rendering supervision to social workers. The programme covers educational, administrative and supportive social work supervision.

The programme covers the following content:

1. Programme introduction
2. What is social work supervision?
3. The function of social work supervision
4. General Rules for Social Work Supervision
5. The importance of Reflective Practice for Social Work Supervision
6. Communication Skills and Social Work Supervision
7. Behavioural Styles and Social Work Supervision
8. The Use of Questions in Social Work Supervision
9. Listening And Observing And Social Work Supervision
10. Giving effective feedback in Social Work Supervision
11. The supervisor as an administrator
12. Administrative Supervision: Values and Theories
13. The supervisor as an advocate, change agent and data analyst
14. What is educational supervision?
15. Adult Learning Principles and Experiential Learning
16. Dimensions of learning
17. Professional Maturity for Social Workers
18. Guidance for supervisors experiencing difficulty with staff
19. What is supportive supervision
20. Supportive Supervision – Preventing Burnout
21. Programme summary
22. Exam

This programme has audio. The programme is accredited with the SACSSP for 19.5 CPD points (CPD Approval Number: 244/2021)

Completion Requirements: Participants must complete assignments and pass an exam with at least 80%.The programme costs R500 with a 90 day access license. You must complete the programme in 90 days.